What is the refund policy for Cohorts?
We want you to be confident in your cohort enrollment, so we offer a risk-free trial period.
Refund Window: First Two Sessions Only
You can request a full refund if:
- You're not satisfied with the cohort after attending the first two sessions
- You realize the cohort isn't the right fit for your skill level
- The teaching style or content doesn't meet your expectations
No questions asked—we'll process your refund if requested within the first two sessions.
After Two Sessions: No Refunds
Once you've attended more than two sessions:
- Refunds are no longer available
- You retain lifetime access to all cohort materials
- You remain part of the private community
Why this policy?
- Two sessions give you enough time to evaluate if the cohort is right for you
- After that, you've received significant value (live instruction, materials, community access)
- This ensures fairness to instructors and other students
How to Request a Refund
If you're within the first two sessions:
Email [email protected] with:
- Your full name
- Cohort name and enrollment email
- Brief reason (optional, but helps us improve)
- "Refund Request" in the subject line
We'll process your refund within 5-7 business days to your original payment method.
Alternatives to Refund
Before requesting a refund, consider:
- Reaching out to the instructor with specific concerns
- Asking questions in the community (other students may share your confusion)
- Reviewing the cohort materials at your own pace alongside live sessions
Sometimes a small adjustment makes all the difference.
Important Note
This refund policy applies to cohorts only, not 5-year subscriptions (which have their own refund terms).
Bottom line: We stand behind the quality of our cohorts. Try the first two sessions risk-free. If it's not right for you, we'll refund you completely. After that, we expect commitment to the full learning journey.